Cancellations & Refunds

If you need to cancel your flight entirely and seek a refund (subject to your fare type), we've made it as simple as possible.

Saver or Smart Fare

  • Saver / Smart fares are non-refundable.
  • The only exceptions are for flights to/from the United States provided the reservation is cancelled within 24 hours of making it, and if the reservation is made one week or more prior to a flight's departure.*
  • Government tax refund requests must be made by contacting Aer Lingus within one month of the booked travel date or by requesting at the time of cancellation.
  • A refund administration fee of €20 per person, per one-way flight will apply. The refund administration fee does not apply to bookings originating in the U.S./Canada.
  • Administration fees (booking and credit/debit card), seat fees, baggage and meal fees are non-refundable.

*US DOT regulatory requirement - 259.5(b)(4)

Plus Fare

  • Plus fares are non-refundable.
  • Government tax refund requests must be made by contacting us within one month of your booked travel date or by requesting at the time of cancellation.
  • A refund administration fee of €20 per person, per one-way flight will apply. The refund administration fee does not apply to bookings originating in the U.S./Canada.
  • Administration fees (booking and credit/debit card), seat fees, baggage and meal fees are non-refundable.

Advantage or Flex Fare

  • A full refund applies only if you cancel prior to the flight's scheduled departure time.
  • Only the fare difference is eligible for a refund where guests have upgraded their original booking.
  • Government tax refund requests must be made by contacting us within one month of your booked travel date or by requesting at the time of cancellation.
  • Administration fees (booking and credit/debit card), seat fees, baggage and meal fees are non-refundable.

Business Fare

  • A full refund applies less 15% of your flight fare.
  • A refund administration fee of €20 per person, per one-way flight will apply. The refund administration fee does not apply to bookings originating in the U.S./Canada.
  • Only the fare difference is eligible for a refund where guests have upgraded their original booking.
  • Government tax refund requests must be made by contacting us within one month of your booked travel date or by requesting at the time of cancellation.
  • Administration fees (booking and credit/debit card) are non-refundable.

Business Flex Fare

  • A full refund applies only if you cancel prior to the flight's scheduled departure time.
  • Only the fare difference is eligible for a refund where guests have upgraded their original booking.
  • Government tax refund requests must be made by contacting us within one month of your booked travel date or by requesting at the time of cancellation.
  • Administration fees (booking and credit/debit card) are non-refundable.
In the sad event of a bereavement, we wish to help you, not add to your troubles. Immediate family members will be entitled to the following when cancelling travel plans with us:
  • You will be given a full refund before travel on presentation of a copy of the death certificate.
  • After travel, you can change your return flight on presentation of the death certificate, for no extra charge, up to a maximum of 45 days. If you can't produce the death certificate, normal fare rules will apply. You can, however, submit a copy of the death certificate via our Refund Request form to have the additional amount paid considered for refund.
We define immediate family members as:
Spouse, children, parents, grandparents, grandchildren, brothers, sisters, father-in-law, mother-in-law, brother or sister-in-law, son or daughter-in-law, nieces, nephews, aunts and uncles.

If you need to cancel a booking, please use our Refund Request form and attach a copy of the death certificate or notice and and we'll process your refund back to the original credit card (it should appear on your statement in 1-2 billing cycles).

You can also contact us and our staff can assist.

In the event that you make a duplicated booking, we'll refund the last booking made provided the guest names and itinerary on both are identical.

If this has happened to you, please use our Refund Request form and we'll process your refund back to the original credit card (it should appear on your statement in 1-2 billing cycles).