If you need to cancel your flight entirely and seek a refund (subject to your fare type), we've made it as simple as possible.

Low Fare

  • Low fares are non-refundable.
  • The only exceptions are for flights to/from the United States provided the reservation is cancelled within 24 hours of making it, and if the reservation is made one week or more prior to a flight's departure.*
  • Government tax refund requests must be made by contacting Aer Lingus within one month of the booked travel date or by requesting at the time of cancellation.
  • A refund administration fee of €20 per person, per one-way flight will apply. The refund administration fee doesn't apply to flights originating in the U.S./Canada.
  • Administration fees (booking and credit/debit card), seat fees, baggage and meal fees are non-refundable.

* US DOT regulatory requirement - 259.5(b)(4) requires all airlines permit full cancellation without penalty for all fare types within 24 hours.

Plus Fare

  • Plus fares are non-refundable.
  • The only exceptions are for flights to/from the United States provided the reservation is cancelled within 24 hours of making it, and if the reservation is made one week or more prior to a flight's departure.
  • Government tax refund requests must be made by contacting us within one month of your booked travel date or by requesting at the time of cancellation.
  • A refund administration fee of €20 per person, per one-way flight will apply. This fee doesn't apply to flights originating in the U.S./Canada.
  • Administration fees (booking and credit/debit card), seat fees, baggage and meal fees are non-refundable.

Flex Fare

  • A full refund applies only if you cancel prior to the flight's scheduled departure time.
  • Government tax refund requests must be made by contacting us within one month of your booked travel date or by requesting at the time of cancellation.
  • Administration fees (booking and credit/debit card), seat fees, baggage and meal fees are non-refundable.

Business Fare

  • A full refund applies less 15% of your flight fare and a refund administration fee (applicable per person, per flight).
  • Government tax refund requests must be made by contacting us within one month of your booked travel date or by requesting at the time of cancellation.
  • Administration fees (booking and credit/debit card), seat fees and baggage fees are non-refundable.

Business Flex Fare

  • A full refund applies less 15% of your flight fare and a refund administration fee (applicable per person, per one-way flight).
  • Government tax refund requests must be made by contacting us within one month of your booked travel date or by requesting at the time of cancellation.
  • Administration fees (booking and credit/debit card), seat fees and baggage fees are non-refundable.
In the sad event of a bereavement, we wish to help you, not add to your troubles. Immediate family members will be entitled to the following when cancelling travel plans with us:
  • You will be given a full refund (minus the refund administration fee) before travel on presentation of a copy of the death certificate.
  • After travel, you can change your return flight on presentation of the death certificate, for no extra charge, up to a maximum of 45 days. If you can't produce the death certificate, normal fare rules will apply. You can, however, mail the death certificate to our local reservations centre to have the additional amount paid considered for refund.
We define immediate family members as:
Spouse, children, adopted children, parents, grandparents, grandchildren, brothers, sisters, father-in-law, mother-in-law, brother or sister-in-law, son or daughter-in-law, nieces and nephews.

If you need to cancel a booking, please contact your local reservations office - our staff will be more than happy to help you.

In the event that you make a duplicated booking, we'll refund the last booking made provided the guest names and itinerary on both are identical. If this has happened to you, please your local reservations office who'll be happy to help.