Travelling with children and individuals with autism

We welcome any family or companion travelling with someone on the autism spectrum to contact us via our Special Assistance Request Form with any questions you might have. Some airports operators offer assistance programmes, the details of which may vary. For flights not operated by Aer Lingus, you may wish to contact the other airline for information on what services and resources they provide.

Together with the Kinney Center at Saint Joseph's University, we have developed a series of visual guides (which you can download below) that can be used by families to prepare and familiarise individuals with autism for their upcoming trip. These visual guides follow each stage of a typical customer journey on Aer Lingus with slight variations - for example, in-flight entertainment screens are only available on our long-haul flights to and from North America.