Contact Us

If you need to make changes to Aer Lingus bookings made online you can use our Manage Trip facility.

Note: Only bookings made through aerlingus.com can be changed using the Manage Trip facility (except codeshare flights). You will need to know your booking reference and the name used to make your booking, or sign in using your profile.

For bookings made with our reservations department or for codeshare bookings made online, please contact us and a representative will assist.

Bookings made through channels other than Aer Lingus, please contact the original sales agent.

1890 800270

Mon - Fri:
Open 22 hours per day
(Lines closed: 6am-8am)

Sat / Sun & Bank Holidays:
Open 21 hours per day
(Lines closed: 6am-9am)

Should you have a query regarding your reservation prior to departure, please call 1890 800600.

If you have recently travelled with Aer Lingus and would like to compliment our service or if you wish to submit a claim or bring to our attention an aspect of service you were not entirely satisfied with, please complete our Customer Relations Form.

1890 800600

Mon - Fri:
Open 22 hours per day
(Lines closed: 6am-8am)

Sat / Sun & Bank Holidays:
Open 21 hours per day
(Lines closed: 6am-9am)

(medical queries only)
1890 800250
specialassistance@aerlingus.com

Mon-Fri 09:00-17:00
Sat-Sun & Bank Holidays: 10:00-16:00

1890 800599

groups@aerlingus.com

Mon-Sun 09:00-17:00

Bookings of up to 25 passengers can be made online. Contact Group Sales by phone for bookings of more than 25.

Queries regarding our frequent flier programme

1890 800600

1850 767767

aerlinguscargo.com

Aer Lingus Media & PR Department
Head Office Building
Dublin Airport.

Email: pressqueries@aerlingus.com

0333 006 6920

Mon - Fri:
Open 22 hours per day
(Lines closed: 6am-8am)

Sat / Sun & Bank Holidays:
Open 21 hours per day
(Lines closed: 6am-9am)

Should you have a query regarding your reservation prior to departure, please call 0333 004 5000.

If you have recently travelled with Aer Lingus and would like to compliment our service or if you wish to submit a claim or bring to our attention an aspect of service you were not entirely satisfied with, please complete our Customer Relations Form.

0333 004 5000

Mon - Fri:
Open 22 hours per day
(Lines closed: 6am-8am)

Sat / Sun & Bank Holidays:
Open 21 hours per day
(Lines closed: 6am-9am)

0333 006 6921
specialassistance@aerlingus.com

Mon-Fri 09:00-17:00
Sat-Sun & Bank Holidays: 10:00-16:00

0333 004 5222
groups@aerlingus.com

Mon-Sun 09:00-17:00

Bookings of up to 25 passengers can be made online. Contact Group Sales by phone for bookings of more than 25.

Queries regarding our frequent flier programme

0333 004 5000

+353 1 8868505

Mon - Fri:
Open 22 hours per day
(Lines closed: 7am-9am CET)

Sat / Sun & Bank Holidays:
Open 21 hours per day
(Lines closed: 7am-10am CET)

Should you have a query regarding your reservation prior to departure, please contact your local Reservations Department.

If you have recently travelled with Aer Lingus and would like to compliment our service or if you wish to submit a claim or bring to our attention an aspect of service you were not entirely satisfied with, please complete our Customer Relations Form.

+43 1 585 363040
reservationsEI.austria@aviareps.com
Mon-Fri 09:00-17:00

+ 070 359901
aerlingus.bru@aviareps.com
Mon-Fri 09:00-17:00

+ 08 21 23 02 67
infoEI.france@aviareps.com
Mon-Fri 09:00-17:00

(medical queries only)
+ 353 1 8862009

+ 353 1 886 8606
groups@aerlingus.com

Mon-Fri 09:00-13:00, 14:00-17:00

Bookings of up to 25 passengers can be made online. Contact Group Sales by phone for bookings of more than 25.

+ 01805 133209
01805 - 40 85 85 52* (group bookings)
*0,14 EUR/min aus dem deutschen Festnetz, max. 0,42 EUR/min aus dem Mobilfunknetz
ReservationsEI.Germany@aviareps.com
Mon-Fri 09:00-17:00

Für alle weiteren Fragen: customerservice@aviareps.com

+ 39 02 43.45.83.26
aerlingus.italy@aviareps.com
groupsitaly.aerlingus@aviareps.com (group bookings)
Mon-Fri 09:00-17:00

+ 070 359901
reservationsbru@aviareps.com
Mon-Fri 09:00-17:00

Queries regarding our frequent flier programme

+ 353 1 8868505

+ 0900 2658207
aerlingus.ams@aviareps.com
Mon-Fri 09:00-17:00

+ 351 21 892 5831
aerlingus@atr.co.pt
Mon-Fri 09:00-18:30

+ 34 902 502737 (reservations)
+ 34 902 402737 (group bookings)
aerlingus@selectaviation.es
gruposei@selectaviation.es
Mon-Fri 09:30-18:00 (reservations)
Mon-Fri 09:30-18:00 (group bookings)

+ (41) 44 286 99 33
aerlingus-switzerland@aviareps.com
Mon-Fri 09:00-17:00

Frequently Asked Questions

(516) 622-4226

Mon-Fri:
Open 22 hours per day
(Lines closed: 1am-3am ET)
Sat / Sun & Holidays:
Open 21 hours per day
(Lines closed: 1am-4am ET)

Frequently Asked Questions

Should you have a query regarding your reservation prior to departure, please call (516) 622-4222.

If you have recently travelled with Aer Lingus and would like to compliment our service or if you wish to submit a claim or bring to our attention an aspect of service you were not entirely satisfied with, please complete our Customer Relations Form.

(516) 622-4022

Open 24 Hours/7 days

USA: (516) 622-4222
USA / Canada: (800) 474-7424

Mon-Fri:
Open 22 hours per day
(Lines closed: 1am-3am ET)
Sat / Sun & Holidays:
Open 21 hours per day
(Lines closed: 1am-4am ET)

(medical queries only)
(516) 622-4228
specialassistancena@aerlingus.com

Mon-Fri 08:00-21:45 ET
Sat-Sun 09:00-21:45 ET

Please contact by phone for all oxygen requests and also for any other requests within 3 business days of flight departure.

If you have a disability and are experiencing difficulty accessing aerlingus.com:

(877) 351-6882
webassist@aerlingus.com

(516) 622-4045
groupsdirect@aerlingus.com

Mon-Fri 09:00-17:00 ET

Bookings of up to 25 guests can be made online. Contact Group Sales by phone for bookings of more than 25 guests.

Queries regarding our frequent flier programme

USA: (516) 622-4222
USA / Canada: (800) 474-7424

(800) 223-7660

Aer Lingus
300 Jericho Quadrangle, Suite 130
Jericho, NY 11753

+ 353 1 8868505

Mon-Fri 08:00-18:30
Sat-Sun & Bank Holidays: 09:00-17:00

World Aviation
1300 304 016 (calls within Australia)
+ 61 2 9244 2123 (calls from outside Australia)
aerlingus.sydney@worldaviation.com.au

AviaReps/Marketing Garden Ltd.
International Place
San-ei cho 26-3
Shinjuku
Tokyo 160-0008
+ 81 3 5363 1166 (phone)
+ 81 3 5363 1118 (fax)
eijapan@marketinggarden.com

Dnata Travel Centre
Dharan-31932
Alkhobar
+ 966 (0) 3 895 5512

(medical queries only)
+ 353 1 8862009

+ 353 1 8868606
groupsdirect@aerlingus.com

Mon-Fri 09:00-13:00, 14:00-17:00
Bookings of up to 25 passengers can be made online. Contact Group Sales by phone for bookings of more than 25.

Bluesky Aviation
3rd Floor
Sunclare Building
21 Dreyer Street
Claremont 7735
Cape Town
+ 27 21 6832838 (phone)
+ 27 21 6743228 (fax)

Queries regarding our frequent flier programme

+ 353 1 8868505

New Zealand
World Aviation Systems
Level 7
Chorus House
66 Wyndham St
Auckland
+ 64 9 308 3351
aerlingus@worldaviation.co.nz

DNATA Agencies
Sheikh Zayed Road
P.O. Box 1515
Dubai
+ 971 4-3166752

Head Office Building,
Dublin Airport,
Ireland
Telephone: + 353-1-8868202
Fax: + 353-1-8863832
Méabh Gallagher
Irish Aviation Authority,
Aviation House,
Hawkins Street,
Dublin 2.
9215, registered in Ireland.
IE9L40507W.
Aviareps Josephspitalstraße 15
80331 Munich
Germany
Reservations: (49) 01805 133 209
(€0.12 Euro per minute)
Open 09:00-17:00 Mon-Fri
Badenerstrasse 15
8004 Zurich
Switzerland
Telephone: (41) 44 286 99 33
Open 09:00-17:00 Mon-Fri
Argentinierstrasse 2/4
A-1040 Wien
Email: reservationsEI.austria@aviareps.com
Telephone: + 43 1 585 363040
Open 09:00-17:00 Mon-Fri

Aer Lingus Limited is a private company limited by shares, registered in Ireland.
Company Number 9215.
Registered Office at Dublin Airport, Dublin, Ireland.
VAT Registration number: IE9L40507W.