- Do not use the same password for multiple accounts - if it is stolen it can be used to take over all of your accounts. Make it strong by using a mixture of upper and lower case letters, numbers and special characters. The longer it is, the better.
- Avoid using personal information, dictionary words and consecutive numbers as these can be guessed.
- Consider using a passphrase. For example, choose a song or phrase and take the first letter of each word, substitute in numbers and special characters. e.g. Tx2l*hIwwUR (decrypts as "twinkle twinkle little star how I wonder what you are").
- Check the senders address. Scammers will typically spoof this but if it comes from someone you were not expecting an email from you should be suspicious.
- Phishing sites will go to great lengths to look believable. One of the ways they do this is by using an established logo. This gives you a sense of security as you trust the brand. Look for poor grammar and spelling errors as they could flag a potential scam.
- If it seems too good to be true, it probably is. Most companies don't give amazing things out for free!
- Most phishing emails ask you to enter your details or click on a link. This is how they lure you into providing personal information and/or access to your computer to release malware or viruses. Don't click, just hover over the link to see where it directs you. This applies to UNSUBSCRIBE links also.
- Delete any phishing emails to protect yourself.
- Look for 'https' at the start of the web address (the 's' stands for secure).
- Check that a padlock is displayed when entering personal or financial information.
- A green bar may also appear which means that the website has a valid security certificate.
- Ensure you have anti-virus protection installed, and that it is up to date.
- Keep your operating system and software up to date as these protect against the latest security threats.
- Protect your computer with a complex password and keep the password secret. See the Password guidelines above.
If it seems too good to be true, then it probably is.
- Scams come in many guises; be it social media, email, phone calls, etc.
- Be suspicious if you are offered a deal, service or prize, especially if you are required to make a payment or provide personal details.
- Often the deals are only available for limited time periods, forcing you to make an instant decision.
Wi-Fi hotspots in public places are convenient, but often are not secure.
- Many hotspots do not encrypt information sent over the Wi-Fi network and your information could be accessed by someone else.
- Don't log in to personal or financial accounts when using public wireless networks.
- Don't log in to sites that don't seem legitimate. Always ensure the site is fully encrypted.
- When you have finished using an account, remember to log out.
Mobile devices are essentially small computers.
- Install anti-virus software to protect from 'malware' (malicious software).
- Protect your mobile with a password or PIN.
- Keep your apps up to date.
- Ensure the physical security of your devices. Don't leave them visible in cars etc.
- As you leave airports, hotels, ensure you have your devices. You are more likely to lose them than have them stolen.
- Assume that any public network (free Wi-Fi etc.) is untrustworthy.
- Avoid using public computers (hotel lobbies, cafes) as you don't know who has been using them before you. If you must use a public computer don't use services that require you to log in or submit passwords.
Treat your personal information like cash.
- Don't hand personal information out to just anyone.
- Only provide this information over encrypted websites (look for 'https' at the beginning of the web address).
- Use password protection for securing personal data.
- Protect your passwords. Keep them secure and out of plain sight.
- Do not use the same password for multiple accounts, as if it is stolen it can be used to take over all your accounts.
Google Chrome - latest version
Mozilla Firefox - latest version
Safari - version 8 and above
Internet Explorer - version 11 and above
Your privacy and the security of your transactions on aerlingus.com is of utmost importance to us. Therefore we recommend that you use a browser which provides the following browser security requirements:
TLS (Transport Layer Security) Version 1.2
The recommended browsers listed in 'Browser Requirements' all apply both TLS V1.2 and 128-bit encryption. Please stay safe and upgrade your browser if you're not already using one from the list.
We're here to help, and offer a dedicated web support service for our guests. Please contact us if you are unsure of anything and need help.