Forms

Whether you have a request relating to your upcoming trip, need a form for an unaccompanied minor or simply want to specify a meal on board your transatlantic flight, you may need to access one of the following forms.

If you can't find the answer to your question in the Support section of our website, then please get in touch with us using the Upcoming Travel Enquiry form. Please allow up to 48 hours for a response.

If you've recently travelled with Aer Lingus and would like to compliment our service, submit a claim or bring any unsatisfactory service to our attention, please complete our Post Travel Enquiry form.

You can request special assistance on your upcoming trip using our Special Assistance Request form.

Find more information in our special assistance section.

You can request a special meal on your upcoming transatlantic flight using our Special Meal Request form.

Find more information on special dietary requirements in our special assistance section.

Certain conditions require that a Medical Information form is completed, signed by your doctor and sent by email to specialassistance@aerlingus.com or by fax to 00 353 1 8866868.

Information on the conditions requiring medical clearance can be found in our medical section.

Depending on the route and stage of pregnancy, you may need to complete an Expectant Mother Travel Advice form.

More detailed information regarding travelling while pregnant can be found in our medical section.

Young passengers aged 12 years and older may travel unaccompanied with a Form of Indemnity. A form of indemnity must be completed at each origin airport.

More detailed information regarding unaccompanied young passengers can be found in our unaccompanied minors section.

You can request a refund due to a flight disruption using our Disrupted Flight Refund form.

You can initiate a claim with us as a result of flight disruptions by using our Claim form.

You can request a refund on your pre-ordered meals using our Pre-order Meal Refund form.

You can request information for insurance purposes by selecting "Request a document" under the "How can we help?" section of this form.

You can request an online property irregularity report by selecting "Request a document" under the "How can we help?" section of this form.

You can request an online summary invoice by selecting "Request a document" under the "How can we help?" section of this form.

You can request a refund on the Air Passenger Duty paid using our Air Passenger Duty Refund form.