Flight Disruption Information

COVID-19: Our latest travel updates

 

We are currently operating a reduced European and North American schedule.

Please ensure you check our Covid-19 Information section for the relevant travel restrictions and government advisories for the country you are travelling to before you depart for the airport. You can also check our safety measures and travel tips here.

You can check the status of your flight here or via the Aer Lingus app.

We will contact all guests directly if you are booked to travel on any of our impacted services and advise you of your booking options detailed here.

Check Flight Status

EU Regulation 261/2004

You may have further entitlements arising from a flight disruption under EU Regulation 261/2004. Please use the Post Travel Enquiry form to make a claim for compensation or expenses under the regulation if applicable. You can find more information on your rights under the regulation here.

 

Refund & Voucher Processing

We have received an unprecedented volume of refund and voucher requests since the Covid pandemic caused the cancellation of flights. In excess of 90% of the requests received have been processed. Our team continue to work hard to clear the remaining requests. We expect to have all cash refund requests received up to the end of August cleared by the end of October. All refund voucher requests received up to the end of August will be cleared by the end of December. We appreciate your patience during these challenging times.