Flight Disruption Information

COVID-19: Our latest travel updates

 

Entry requirements for travel to Ireland

Aer Lingus notes the Government's decision applying significant additional restrictions to passengers arriving into Ireland from all countries from Saturday 16th January 2021.

Following the announcement that the Irish Government will require all persons travelling to Ireland to provide a negative result of a PCR test taken within 72 hours prior to arrival in Ireland, Aer Lingus will require all customers to present evidence (e.g. email, text of document) of a negative PCR test result - that can subsequently be verified by Border Control staff in Ireland - prior to boarding.

This is currently in place for all persons departing Great Britain and South Africa for Ireland since 09 January 2021.

Aer Lingus customers that do not wish to travel can change their flight for free (a fare difference may apply) up to two hours before travel, on every Aer Lingus fare type, including our Saver fare.

Restrictions travelling into Ireland

 

Entry requirements for travel to other countries

Please ensure you check the relevant travel restrictions and government advisories for the country you are travelling to before you depart for the airport.

This includes new requirements for mandatory negative PCR test results in order to travel to certain countries.

Restrictions travelling out of Ireland

 

Our operating schedule

We are currently operating a reduced European and North American schedule. You can check the timetable here.

You can check the status of a flight operating within two days here or via the Aer Lingus app.

Check Flight Status

 

Guests with impacted bookings

We will contact all guests directly if you are booked to travel on any of our impacted services and advise you of your booking options detailed here.

Your Booking Options

 

EU Regulation 261/2004

You may have further entitlements arising from a flight disruption under EU Regulation 261/2004. Please use the Post Travel Enquiry form to make a claim for compensation or expenses under the regulation if applicable. You can find more information on your rights under the regulation here.

 

Refund & Voucher Processing

We have received an unprecedented volume of refund and voucher requests since the Covid pandemic caused the cancellation of flights. In excess of 90% of the requests received have been processed. Our team continue to work hard to clear the remaining requests. We expect to have all cash refund requests and refund voucher requests received up to the end of October cleared by the end of January 2021. We appreciate your patience during these challenging times.