Flight Disruption Information

Our latest travel updates


Travel into Ireland

Following the emergence of a new variant of concern, the Irish Government has updated the Irish travel regulations. With effect from 29th November 2021, travel is restricted from the following Southern African states: Botswana, Eswatini, Lesotho, Mozambique, Namibia, South Africa, and Zimbabwe for all persons except transport workers, diplomats, Irish, UK and, EU citizens and their respective family members or third country nationals with a right of residence.

The regulation introduces a requirement for a negative pre-departure RT-PCR test for ALL persons (not subject to the restriction per above) who have been in one of these states in the previous 14 days, and a requirement to home quarantine for 14 days, from date of arrival, at the address declared on the Passenger Locator Form.

Further information can be found on the Irish government website:
https://www.gov.ie/en/press-release/354a8-new-covid-19-variant-identified-in-southern-african-countries/, and


Travel between Ireland and the UK

It has been confirmed by the UK Government that their current rules for travel within the Common Travel Area (CTA) remain unchanged. For passengers travelling from Ireland to the UK, no COVID-19 test or quarantine is required once passengers have not travelled outside of the CTA in the previous 10 days.

More Details


Entry requirements for travel

Please ensure you check the relevant travel restrictions and government advisories for the country you are travelling to before you depart for the airport.

Information on entry requirements for passengers travelling into Ireland are available here.

Check Travel Requirements


Customers with impacted bookings

We will contact all customers directly if you are booked to travel on any of our impacted services and advise you of your booking options detailed here.

When we are dealing with high call volumes you may experience long wait times and we apologise for this. You can change your booking, request a voucher for future travel or request a refund all on our website. Please see your options detailed here.

Your Booking Options


EU Regulation 261/2004

You may have further entitlements arising from a flight disruption under EU Regulation 261/2004. Please use the Post Travel Enquiry form to make a claim for compensation or expenses under the regulation if applicable. You can find more information on your rights under the regulation here.