Revised flight schedule Thu 13th / Fri 14th March 2014
Due to industrial action by SIPTU trade union at Dublin, Cork and Shannon airports on Friday 14th March, between the hours of 05:00am and 09:00am, Aer Lingus has revised its flight schedule.
In order to minimise the impact to our customers we have hired in aircraft, retimed flights, rebooked customers on other carriers and cancelled some flights from Dublin, Cork and Shannon airports.
For customers travelling from North America on Thursday 13 March, flights have been retimed in order to avoid the period of industrial action, with one departure from Dublin to Boston retimed on 13th March.
Extended Evening Before Check-in Service, Terminal 2 Dublin Airport
Our Evening before check-in service will be available to customers from 4pm to 10pm on Thursday 13th March at Terminal 2, Dublin Airport. The service is available to those travelling to the UK and Europe whose flights are scheduled to depart up to 2pm on Friday 14th March. The service is not available to customers travelling on Aer Lingus transatlantic services due to U.S. customs and pre-clearance regulations.
Flights within Europe cancelled on Friday 14th March
Flights within Europe retimed on Friday 14th March
|Flight||Route||Sched Dep.||Retimed Dep.|
|EI 602||Dublin-Amsterdam||06:00||04:30 (1.5 hours earlier)|
|EI 565||Barcelona-Dublin||21:10||16:40 (4.5 hours earlier)|
|EI 872||Cork-Gran Canaria||07:00||10:30|
|EI 873||Gran Canaria-Cork||11:50||16:20|
|EI 911||Gatwick-Knock||10:50||06:50 (4 hours earlier)|
|EI 912||Knock-Gatwick||12:55||08:55 (4 hours earlier)|
*EI432/433 now operate to/from Milan Malpensa
Flights from North America on Thursday 13th March, which have been retimed in order to avoid the period of industrial action, with one departure from Dublin to Boston also retimed on 13th March.
Flights to/from North America retimed on Thursday 13 March
|Flight||Route||Sched Dep.||Sched Arr.||Retimed|
|EI 137||Dublin-Boston||13:00||16:05||1hr early|
|EI 104||JFK-Dublin||17.15||04:00||1hr15m early|
|EI 136||Boston-Dublin||18:10||04:20||1hr05m early|
|EI 134||Boston-Shannon||23:40||09:30||Delay 3hr20m|
|EI 108||JFK-Dublin||22:40||09:25||Delay 1hr|
|EI 124||Chicago-Dublin||20:45||09:30||Delay 1hr30m|
|EI 120||Orlando-Dublin||21:40||10:05||Delay 1hr30m|
All flights from Dublin and Shannon to the U.S. are scheduled to operate on-time on Friday 14th March.
Customers affected by these changes have been notified by SMS and email.
Customers are advised to allow extra time for check-in and processing at airports due to the disruption.
We apologise to our customers for the uncertainty and inconvenience this unnecessary industrial action by SIPTU has caused. We will do everything possible to minimise the disruption and will communicate any further changes to customers via email, SMS, social media and broadcast media.
Aer Lingus Customer Service
For disrupted flights what are my options?
1. Change your booking online
If your booking was made on aerlingus.com, and your flights are affected by a disruption, you can change the dates of travel free of charge. The change booking fee and any fare difference will be waived (where appropriate) during the 'Change Booking' process. Click here to change your booking online now.
2. Contact Aer Lingus
If you made your booking through Aer Lingus and are unable to change online, please call:
in the US: (800) 474-7424
in Ireland: 0818 365 044
Due to large call volume, we ask for your patience as you may experience long wait times.
3. Apply for a Refund
Passengers who wish to cancel their bookings may also do so by filling out the Flight Disruption Refund Form. Click here.
Full refunds will only apply to cancelled flights. All other refunds are subject to the normal fare rules.
For real time flight information please click here.
Self Service Options
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to Internet bookings visit the Contact Us sections.