Making a Baggage Claim
If in the unlikely event your baggage has been delayed or damaged and you wish to submit a claim please note all claims must be submitted in writing. Please include all relevant receipts and your ten-digit baggage reference number and send it to your nearest Customer Care address. These can be found in the section. For contact details click here: .
Missing Baggage Contact Telephone Numbers:
The numbers above are for delayed/missing baggage enquiries only and no other enquiries will be dealt with at these numbers.
|Ireland||0818 365888||09:30-17:30 Mon-Fri
Please see our Baggage Tracing section.