Special Assistance Request

To request special assistance on your upcoming trip, please provide us with some information below. We recommend sending your special assistance request at least 48 hours in advance of your scheduled time of departure.

Aer Lingus is committed to respecting your privacy and protecting your personal information. View our Privacy Statement here.

Please note that all fields marked with an asterisk (*) are required. A Booking Reference is a 6 character alphanumeric beginning with the number 2.

Only PDF or JPG image files can be uploaded to this form. Word documents are not permitted.

Do you need mobility assistance?

Use this form to request mobility assistance or declare your own mobility device.

Special Assistance Request form {{'common.text.opens_window' | i18n}}