Careers in the air - Cabin Crew

Aer Lingus are delighted to announce our Cabin Crew recruitment campaign.

As cabin crew you can potentially earn between €1,900 and €2,000 monthly take home pay (inclusive of base and variable pay on a monthly average throughout a Summer season*).

Cabin crew training is provided at our in-house Training Academy, Iolar House, located in the heart of Dublin Airport. Throughout your training you will learn a wide range of topics from theoretical and practical components, health and safety procedures through to grooming and guest experience .Cabin Crew training at the Training Academy are paid a training salary, so you can earn as you train.

If you're interested in a career in the air click on the video below to view the experience of our current crew members Suzanne and Shona.

*Calculation based on a single person's tax allowance credits.

'I have recently been trained on the A330 aircraft, which flies across the Atlantic. I am really looking forward to this new chapter in my career.'

When did you join Aer Lingus as Cabin Crew Member?
I joined Aer Lingus in March 2018.

What advice would you give a new cabin crew member embarking on the initial 6 weeks training in the Aer Lingus Training Academy?
The advice I would give a new cabin crew member embarking on the initial 6 weeks training is to fully commit. I would highly recommend putting your social life on hold. The initial 6 weeks are very intense at times, however you make amazing friends and work with incredible training instructors. Each day throughout the course is a stepping stone, towards your main goal. The course is well designed with a mixture or theory and particular scenarios.

What have you enjoyed so far about the role of Cabin Crew?
I have enjoyed each part of my new career in Aer Lingus from the first day wearing the Aer Lingus uniform to getting my 'wings' on completion of training. I enjoy how each day you work with amazing people, and it puts a smile on my face. I love the fact each day has new challenges which you need to be able to manage in a professional way while been assertive.

What routes do you operate on and what routes are you looking forward to experiencing?
Throughout the summer of 2018, I worked on both the A320 & A321 covering the European routes. I really enjoyed the summer working with amazing colleagues, each day gave new challenges. Each flight was different depending on the routes, holiday flights are completely different to London flights which would have a high volume of business guests and guests connecting onwards.
I have recently been trained on the A330, which flies across the Atlantic. I am really looking forward to this new chapter in my career. This is a very exciting time to be a part of Aer Lingus, as they are extending their routes across the Atlantic. I can't wait to fly on one of the new routes particularly Seattle.

Do you have any advice for candidates entering this year's competition?
The advice I would give to a candidate applying for the role of cabin crew in Aer Lingus would be, tackle each challenge with a positive attitude and be completely honest. I would highly recommend knowing the Aer Lingus brand. The process is very intense and sometimes daunting, but the result is well worth the work. Each stage of the process is an achievement, however it's very important to stay focus on the goal.

'Working with new people every day with different cultures and nationalities, this is a great experience.'

When did you join Aer Lingus as Cabin Crew Member?
I joined Aer Lingus in March 2017.

What advice would you give a new cabin crew member embarking on the initial 6 weeks training in the Aer Lingus Training Academy?
It's very intense, keep the head down and study hard. At the end it is well worth it and I am so glad I applied to join Aer Lingus last year.

What have you enjoyed so far about the role of Cabin Crew?
Working with new people every day with different cultures and nationalities, this is a great experience. I enjoy visiting new cities, every day is different. I love coming to work, I never felt like that before in my previous jobs.

What routes do you operate on and what routes are you looking forward to experiencing?
I mainly request Canaries flights because I love holiday destinations. I like to see our guests happy. I recently started on Transatlantic flights, which is an amazing experience. I love visiting new cities such as Chicago, New York and Boston, which is my favourite city in America!

Do you have any advice for candidates entering this year's competition?
My advice would be: Be yourself with positive attitude, have good grooming, be open minded and have some knowledge about the company. Be willing to work flexible and shift pattern. But most importantly SAFETY is our NUMBER ONE priority.

Essential criteria for application

  • Over 18 years of age
  • Eligible to live and work in the Republic of Ireland without restriction (i.e. EU Passport Holder or Non-EEA Citizen holding Stamp 4)
  • 12 months combined experience in a face to face customer service/sales role
  • Fluency in English, both spoken and written
  • Hold a valid EEA passport allowing unrestricted worldwide travel
  • No tattoos/piercing visible when in Aer Lingus uniform
  • Flexibility to work shifts, unsociable hours, weekends, holidays and overnights
  • You will need to provide a verifiable 5 year background check*
  • You will need to provide details of 3 contactable referees
  • You will be between 5‘2"- 6‘2" tall, with weight-height in proportion and can reach up to 6‘3"
  • Able to stand for long periods of time(at least 4 hours)
  • Able to lift objects up to 18Kgs and pull a beverage cart of 100kgs
  • Ability to arrive within 90 minutes from your base when on reserve duty
  • You need to be prepared to spend time away from base overnight and time on call
  • Able to swim 25m unaided and tread water for at least 1 minute
  • Prepared to complete a medical questionnaire and medical examination
  • To have visual acuity of 6/9 (aided or unaided)
  • If successful you will need to attend a pre-selection training course of up to 5 weeks in Dublin which will be taking place in May 2018

Desirable criteria

  • Ability to converse in a second European Language
  • Previous cabin crew experience and holders of an EASA Attestation of Initial Safety Training issued after April 2014

*If you are a non Irish Citizen, you will need to be in possession of a current police disclosure certificate from your home country. If you have lived outside the Republic of Ireland for more than 6 months you will also be required to hold a current police disclosure certificate from that country/countries.

Do I have what it takes? You will need to be...

  • An excellent communicator who can build relationships easily
  • A strong team player with proven interpersonal skills
  • Friendly and approachable
  • Self-motivated, flexible, and adaptable who is comfortable working on their own initiative
  • Highly Professional and brand aware with a positive attitude to work
  • Commercially aware

Next stages of the process

  • No further applications will be accepted after the closing date
  • You will receive an email acknowledging that we have received your application
  • Applications will be screened
  • Applicants who progress through the screening will receive short on-line assessments and video interview to complete, you will be given a number days to complete this. It is in your best interest to complete the assessments as soon as possible
  • Shortlisted candidates will be invited to a final interview which will take place in Dublin in January 2019
  • Successful candidates will be contacted shortly thereafter
  • Training courses will commence in mid-March, April and May 2019

If you believe you meet the above criteria and want to join a great team and world recognised brand then please apply now.

Aer Lingus is an equal opportunities employer

There are a wide variety of responsibilities and duties that Cabin Crew have but ultimately the job involves being highly motivated to be the best by delivering a safe and memorable four star experience for our Guests.

It's important to be a great communicator, team player, friendly, approachable, flexible and both brand and commercially aware.

No day is the same for Cabin Crew and you will be responsible for cabin safety and security on board our aircraft along with carrying out duties in line with company policies/procedures.

It also involves working as part of a team to continuously improve how we serve and meet our Guest's expectations on board and be responsible for consistently delivering our Inflight retail experience whilst maximising sales revenue and achieving sales.

Our Cabin Crew contributes in the delivery of on time performance and always represents Aer Lingus with pride and adheres to uniform standards and guidelines.

The positions are based at our Dublin base with a limited number in Cork. We are actively recruiting now for suitably qualified applicants for training courses that will start from anytime between the middle of March until the end of May 2019.

Initial training takes approximately six weeks and is based in our training academy in Dublin. The first five weeks are mainly classroom based in our in house training academy based at Dublin airport, after which you will put your learning into practice on board our aircraft. If you successfully pass our assessment at this stage, you will fly with more experienced crew members for another 3 months at which point you will be passed as fully qualified.

Provided you pass the training and subsequent checks, you will be fully qualified with a European EASA Attestation which is a recognised worldwide qualification for Cabin Crew. You will also be fully first aid trained.

You will receive a home study pack before you attend Cabin Crew training. There is quite a lot of study involved. When training starts, you will be covering subjects such as aircraft layout, emergency procedures and evacuations, first aid and CPR, self-defense, hazardous materials, security and aviation regulations. You will also cover company policy and procedures, grooming standards, in-flight service, guest service, interpersonal skills and special guest handling. You will receive training on the delivery of our 4 star service.

Yes you will be paid while you are training.

You will be provided with our world famous uniform which was designed by Louise Kennedy.

On time performance is a priority for our guests and in order to ensure this our Cabin Crew do not always have the opportunity to explore our destinations on turnarounds. However there are opportunities for overnights in some of the European destinations. After a period of time our Crew also have the opportunity to fly on our transatlantic routes, overnighting in one of our North American destinations (an allowance will be provided).

The hours are varied. There is a 24/7 commitment so flexibility is key for our Cabin Crew. There is always the possibility that delays beyond your control may extend your hours. Safety always comes first, so if you are part of a crew, you need to be able to accept that the plane may not take off on time, and you may not make it home for that important occasion. You must be prepared to work shifts, unsociable hours, weekends, holidays and overnights.

We expect all our Cabin Crew to have:

  • Excellent communication and interpersonal skills
  • Self- motivated flexible and adaptable
  • Well-developed team work skills with leadership potential
  • Proven customer service skills
  • Awareness of our Guest expectations
  • Professional, with a positive attitude to work
  • Aware of commercial opportunities in an ever changing environment

    It is essential that our Cabin Crew would:

    • Be 18 years of age or over
    • Eligible to live and work in the Republic of Ireland without restriction? (i.e. EU passport Holder or Non-EEA Citizen holding Stamp 4)
    • Fluent in English, both spoken and written
    • Hold a valid EEA Passport allowing unrestricted worldwide travel.
    • Have at least 12 Months combined experience in a customer service/sales role

No, but it is an advantage to help assist our non-English speaking Guests on board.

If you are offered a job as Cabin Crew, it will be dependent on you passing a few other tests. You will have to be able to pass a post-offer medical and prove that you are a competent swimmer, able to swim 25 meters in a pool and tread water.

You must always look professional in the uniform. You must be willing to adhere to all our uniform standards. They include that no tattoos, body piercings or tongue rings are visible while you are in uniform. Tattoos may not be covered with adhesive bandages or by other methods, to render them not visible.

The vision requirement is that 20/40 corrected should not be exceeded. You do need to pass a sight test, but you will be allowed to wear glasses or contact lenses for this.

Aer Lingus offers its crew a competitive salary and also an attractive benefits package.

As cabin crew you can potentially earn between €1,900 and €2,000 monthly take home pay (inclusive of base and variable pay on a monthly average throughout a Summer season*):

  • Flight benefits:
    • First 6 months: 1 stand by ticket per month
    • After 6 months: You can include qualified relatives, no limit stand by tickets and one positive ticket.
    • After a year: 4 CARA passes for nominated Caras
    • Agreements with other airlines/hotels
  • Reduce membership ALSAA Sports Club
  • Access to the Loop shopping at Dublin Airport
  • Employee Assistance Program
  • Cycle-to-Work scheme and Tax Saver Scheme
  • Subsidised dry cleaners and various airport discounts
  • Learning & Development support through a catalogue of courses
  • Opportunity to work in a team environment and to grow your career in Ireland's only 4 star airline
  • Annual Make a Difference Day and team social events
*Calculation based on a single person's tax allowance credits.