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Travel Information

US Bereavement Discount

Aer Lingus offers a 10% discount on fares to customers originating in the U.S. who must travel abroad at the last minute due to death or serious illness, requiring hospitalization or hospice care, of an immediate family member.

In order to take advantage of the discount, tickets must be booked and any changes made through Aer Lingus Reservations by calling (800) IRISH-AIR (474-7424).

When making your reservation, you must provide the name of the family member who is the reason for your travel; their relationship to you; the name, address and telephone number of the hospital, hospice or funeral home; and the name of the family member's doctor (if applicable).

Eligible family members include

Family members eligible for the bereavement discounts include spouse, domestic partner, children, parents, sisters, brothers, sister or brother-in-law, mother or father-in-law, daughter or son-in-law, grandparents, grandchildren, aunts, uncles, nieces and nephews.

Changes

One change fee will be waived for the westbound return flight, however additional collection may be required if the original class of service is not available. All changes must be made by calling (800) IRISH-AIR (474-7424).

Terms & Conditions

Tickets must be purchased and travel has to start within three days of departure. Required documentation is subject to verification.

Availability and Restrictions

The bereavement discount is available only to flights both operated and marketed by Aer Lingus departing from U.S. gateways. Discount cannot be applied to already discounted children's fares. Bereavement discount is available for new bookings only. Lower, more restrictive fares may be available on aerlingus.com. Other restrictions may apply.

After Travel Bereavement

Customers who do not possess the required documentation at time of travel or, who become aware of the bereavement discount after completion of eligible travel, may apply to Customer Care at the address below within one week of returning to receive a refund for the difference between the purchased fare and the applicable bereavement discount.

Aer Lingus Customer Care
300 Jericho Quadrangle, Suite 130
Jericho, NY 11753

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