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Travel Information

Travel Advisory Information

Weather disruption on flights to Northeastern United States

 

Dear Customers,

 

Aer Lingus has had to cancel a number of flights between Ireland and North America due to a snow storm and blizzard conditions affecting the Northeast region of the United States.

 

The following flights have been cancelled for Monday, 26th January:

 

Flight number

Departure airport

Arrival airport

Local Departure Time

EI 109

Dublin

New York

16:00

EI 108

New York

Dublin

20.40

 


The following flights have been cancelled for Tuesday, 27th January:  

 

Flight number

Departure airport

Arrival airport

Local  Departure Time

EI 105

Dublin

New York

10.50

EI 104

New York

Dublin

17.30

EI 137

Dublin

Boston

14.00

EI 136

Boston

Dublin

18.15

 

Customers affected by these cancellations have been notified by SMS and email and will be re-accommodated on the next available flights.

Those customers whose flights have been cancelled may change their flight free of charge or apply for a refund. 

Customers are advised to check the status of their flight.

We will continue to monitor the situation and update customers as appropriate via SMS and email, and through regular updates on broadcast, print and online media.

 

Aer Lingus Customer Service

 

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For disrupted flights what are my options?

 

1. Change your booking online

If your booking was made on aerlingus.com, and your flights are affected by a disruption, you can change the dates of travel free of charge. The change booking fee and any fare difference will be waived (where appropriate) during the 'Change Booking' process. Click here to change your booking online now.

 

 

2. Apply for a Refund

Passengers who wish to cancel their bookings may also do so by filling out the Flight Disruption Refund Form. Click here.

Full refunds will only apply to cancelled flights. All other refunds are subject to the normal fare rules.

For real time flight information please click here.

 

 

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