Special Assistance Information
Aer Lingus' priority is to always ensure the safety and comfort of all passengers during their journey. To do this, we encourage passengers who may need assistance during travel to contact us well in advance of their date of travel to enable us to assess their needs, make suitable arrangements and ensure that relevant information is transmitted to relevant third parties, such as a destination airport. Passengers must provide a minimum of 48 hours notice to Aer Lingus of their requirements.| Telephone: | |
|---|---|
| Ireland: | 0818 365011 Mon-Fri 08:00 - 18:00 & Sat & Sun 09:00 - 17:00 |
| UK: | 0871 718 2021 Calls cost 10p per min. Calls from mobiles and other networks may cost more. |
| EUROPE: | + 353 1 886 8333 |
| USA: | 516 622 4222 |
| E-mail: | |
| Specialassistance@aerlingus.com | |
Please see 'Need Help - Help Inquiry - Health & Medical Issues' section of this website where more details are provided for:
- Passengers who require wheelchairs
- Passengers travelling with their own wheelchairs
- Passengers travelling with battery operated wheelchairs
- Passengers travelling with carers
- Passengers who are blind or visually impaired
- Passengers who are deaf or have impaired hearing
- Passengers with learning difficulties travelling alone
- Passengers travelling with Assistance Dogs
- Passengers that may be restricted from seating at Emergency Exits
- Passengers travelling with essential medical or life support equipment
- Passengers travelling with medical equipment or supplies
- Passengers with conditions that may require medical clearance before travel
- Passengers who require special meals (long haul flights only)