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Optional Service Fees

Below, please find listing of our optional service fees as well as information on what is included with the fare you have purchased. 

For flights to/from North America, you may cancel the ticketed reservation without penalty and receive a full refund provided that you cancel the reservation within 24-hours after making it, if the reservation is made one week or more prior to a flight’s departure.

 

Complimentary (No Charge) Services


Economy - Long haul (to/from North America)

Customers purchasing a Low or Flex Fare on long haul services are permitted one piece of carry-on baggage and one piece of checked baggage free of charge. Maximum dimensions and weight allowances apply, see the Baggage Information section for full details.

Customers travelling on long haul services may select seats in advance as you make your booking. Seats may be booked in advance free of charge except for Choice and Exit Row seats.

On our long haul flights, we provide customers with a delicious complimentary meal. Our long haul meals are produced locally and only the highest quality ingredients are used. We also provide complimentary soft drinks. Alcoholic beverages are available for €5 to €15 or US$ equivalent.

We also offer the option to purchase one of our three premium Sky Dine meals. Sky Dine meals may be ordered online up to 36 hours before travel.

 

Economy - Short haul (Ireland/UK/Europe)

All customers traveling on short haul services are permitted one piece of carry-on baggage free of charge. Customers purchasing a Plus or Flex Fare on short haul services are also permitted one piece of checked baggage weighing up to a maximum of 20kg included in their fare. Maximum dimensions and weight allowances apply, see the Baggage Information section for full details.

Customers travelling on short haul services may choose a seat in advance for a fee or may choose an available seat at time of check-in free of charge.

On all of our flights within Europe we are delighted to serve you a variety of hot and cold food and beverages at very reasonable prices. Full details are available under Items For Purchase.

 

Business - Long haul (to/from North America)

Customers purchasing a Business Fare on long-haul services are permitted one piece of carry-on baggage and three pieces of checked baggage free of charge. Maximum dimensions and weight allowances apply, see the Baggage Information section for full details.  

Business lounges, sleeper seats and restaurant quality dining are just some of the many complimentary Business Class amenities, learn more about our Business Class Service.

 

Connecting Journeys (North America to/from UK/Europe)

For Aer Lingus journeys between North America and the UK or Continental Europe, the long-haul checked baggage allowance will apply for all flights within a single itinerary, unless there is a stopover of more than 14 days in Ireland, then each flight within the itinerary will have the relevant shorthaul or longhaul baggage policy applied to that part of the journey.

 


Change Fees - Date/Itinerary/Route

    • Low Fare / Plus Fare - Shorthaul flights (Between Ireland/UK/Europe)
      • Changes are allowed on aerlingus.com for €40/£35/$60 (or through our Call Center for €50/£40/$80) per person per flight, plus any difference in cost between the original price paid and price available at the time the change is being made. There will be no refund/travel credit of the difference in fare should the new fare be of lower value to that of the original fare, or if a fare of lower value becomes available subsequent to purchase.
      • Changes, subject to availability, can be made up to 2 hours prior to the flight scheduled departure time. Unflown tickets which were not changed are subject to the cancellation policy specific to the fare type booked.
      • Routing changes are permitted from the same country of origin only.
      • All travel must be completed by one year from original date of purchase.

    • Low Fare - Longhaul flights (Between Ireland and North America)
      • Change fees of €100/£85/$150 per person per flight (in each direction) apply, plus any difference in cost between the original price paid and price available at the time the change is being made. There will be no refund/travel credit of the difference in fare should the new fare be of lower value to that of the original fare, or if a fare of lower value becomes available subsequent to purchase.
      • Changes, subject to availability, can be made up to 2 hours prior to the flight scheduled departure time. Unflown tickets which were not changed are subject to the cancellation policy specific to the fare type booked.
      • Routing changes are permitted from the same country of origin only.
      • All travel must be completed by one year from original date of purchase.

    • Flex Fare
      • No Itinerary change fee will apply.
      • Changes, subject to availability, can be made up to 2 hours prior to the flight scheduled departure time. Unflown tickets which were not changed are subject to the cancellation policy specific to the fare type booked.
      • Routing changes are permitted from the same country of origin only.
      • The Missed Departure Fee is waived for changes at the airport (on the day of departure only).
      • All travel must be completed by one year from original date of purchase.

    • Business
      • Date, time and route changes are allowed subject to availability plus any difference in cost between the original price paid and the price available at the time the change is being made. There will be no refund/travel credit of the difference in fare should the new fare be of lower value to that of the original fare, or if a fare of lower value becomes available subsequent to purchase.
      • Changes, subject to availability, can be made up to 2 hours prior to the flight scheduled departure time. Unflown tickets which were not changed are subject to the cancellation policy specific to the fare type booked.
      • Routing changes are permitted from the same country of origin only.
      • All travel must be completed by one year from original date of purchase.

    • Business Flex
      • Date, time and route changes are allowed subject to availability.
      • Changes, subject to availability, can be made up to 2 hours prior to the flight scheduled departure time. Unflown tickets which were not changed are subject to the cancellation policy specific to the fare type booked.
      • Routing changes are permitted from the same country of origin only.
      • All travel must be completed by one year from original date of purchase.

Aer Lingus flights between the UK/Continental Europe and North America which include a connecting flight in Ireland, will be subject to a combination of the change fees above where applicable, as these journeys contain both a short-haul and a long-haul flight.

If your booking was made on aerlingus.com you can change travel dates, times or your destination by clicking here: Manage Booking. You will need to know your Booking Reference as well as the Departure Airport, Arrival Airport and the email address used to make your booking.

Note: If you did not book online you will need to contact our Reservations Department in order to make changes to your booking.

Change Fees - Missed Departure Change (flights between Ireland and the UK/Europe only)

If a passenger arrives at the check-in desk after check-in has closed but before their flight has departed, they may change their flight at the airport to the next available Aer Lingus flight to the same destination, or another destination in the same country as the original booked flight for a fee of €75 or equivalent.


Change Fees - Name

  • Low Fare/ Plus Fare
    • Name changes are permitted for €100/£80/$157 per person, and may be changed up to 2 hours prior to commencement of journey.
    • The name must be changed for all flights in the itinerary.
    • Name changes are not permitted for bookings with airlines other than Aer Lingus in the itinerary. This includes bookings containing United or JetBlue flights.
  • Flex Fare
    • Name changes are permitted for €100/£80/$157 per person, and may be changed up to 2 hours prior to commencement of journey.
    • The name must be changed for all flights in the itinerary.
    • Name changes are not permitted for bookings with airlines other than Aer Lingus in the itinerary. This includes bookings containing United or JetBlue flights.
  • Business / Business Flex
    • Name changes are permitted for €100/£80/$157 per person, and may be changed up to 2 hours prior to commencement of journey.
    • The name must be changed for all flights in the itinerary.
    • Name changes are not permitted for bookings with airlines other than Aer Lingus in the itinerary. This includes bookings containing United or JetBlue flights.

Payment

Payment is required at the time of making the change. If the passenger has a paper ticket payment is required at the ticket desk as the ticket will need to be updated.

For name changes please contact the Aer Lingus Reservations Department. For contact details click here: Reservations Department.


 

Checked Baggage Fees - within Europe

Baggage fees are based per passenger, per direction.

 

Low Fare

 

 

 

Small Bag

 

Medium Bag
Large Bag

 

Extra Large x 2 Bags

Between Ireland/N. Ireland and Europe

1st October - 31st May

€15

€20

€30

€55

1st June - 30th September
21st December - 4th January

€25

€30

€40

€65

Between Dublin/Cork/Shannon & Agadir, Athens, Bourgas, Bucharest, Catania, Corfu, Fuerteventura, Gran Canaria, Izmir, Lanzarote, Tenerife

1st October - 31st May

€20

€25

€35

€60

1st June - 30th September
21st December - 4th January

€30

€35

€45

€70

Extra piece €10 (adding extra pieces does not increase your overall weight allowance)

 

Plus / Flex Fare

 

 

Medium Bag
Large Bag

 

Extra Large x 2 Bags

Between Ireland/N. Ireland and Europe

1st October - 31st May

Included

€10

€35

1st June - 30th September
21st December - 4th January

Included

€10

€35

Between Dublin/Cork/Shannon & Agadir, Athens, Bourgas, Bucharest, Catania, Corfu, Fuerteventura, Gran Canaria, Izmir, Lanzarote, Tenerife

1st October - 31st May

Included

€10

€35

1st June - 30th September
21st December - 4th January

Included

€10

€35

Extra piece €10 (adding extra pieces does not increase your overall weight allowance)

Low Fare

 

 

 

Small Bag

 

Medium Bag
Large Bag

 

Extra Large x 2 Bags

 

 

 

 

Extra Piece*

Between Ireland/N. Ireland and Europe

1st October - 31st May

€30

€40

€50

€75

€30

1st June - 30th September
21st December - 4th January

€40

€50

€60

€85

€35

Between Dublin/Cork/Shannon & Agadir, Athens, Bourgas, Bucharest, Catania, Corfu, Fuerteventura, Gran Canaria, Izmir, Lanzarote, Tenerife

1st October - 31st May

€40

€50

€60

€85

€40

1st June - 30th September
21st December - 4th January

€50

€60

€70

€95

€45

*adding extra pieces does not increase your overall weight allowance

 

Plus/Flex Fare

 

 

Medium Bag
Large Bag

 

Extra Large x 2 Bags

 

 

 

 

Extra Piece*

Between Ireland/N. Ireland and Europe

1st October - 31st May

Included

€10

€35

€30

1st June - 30th September
21st December - 4th January

Included

€10

€35

€35

Between Dublin/Cork/Shannon & Agadir, Athens, Bourgas, Bucharest, Catania, Corfu, Fuerteventura, Gran Canaria, Izmir, Lanzarote, Tenerife

1st October - 31st May

Included

€10

€35

€40

1st June - 30th September
21st December - 4th January

Included

€10

€40

€45

*adding extra pieces does not increase your overall weight allowance

Low/Flex/Plus Fare

 

 

Medium Bag

 

 

 

 

Extra Piece*

Between Ireland/N. Ireland and Europe

1st October - 31st May

€40

€40

1st June - 30th September
21st December - 4th January

€50

€50

Between Dublin/Cork/Shannon & Agadir, Athens, Bourgas, Bucharest, Catania, Corfu, Fuerteventura, Gran Canaria, Izmir, Lanzarote, Tenerife

1st October - 31st May

€50

€50

1st June - 30th September
21st December - 4th January

€60

€60

*adding extra pieces does not increase your overall weight allowance
Excess Weight = €15 per kilo.

Excess Baggage Fees

Shorthaul Flights (Ireland/UK/Europe)

  • Excess weight fee is charged per kilo in excess, per one-way flight.
Excess FeesAirport
No single bag can weigh more than 32kgs£
Applicable on all shorthaul flights 15 12

Longhaul flights (to/from North America)

  • Excess weight fee is charged for any bag over 23 kgs (50lbs).
Additional excess for all bags over 23kg (50lbs)Per bag per flight
No single bag can weigh more than 32kgs £$
Applicable on flights between Europe and North America 75 65 100

Missed Departure Fee

A missed departure fee applies for instances where a passenger arrives at the check-in desk after check-in has closed but before their flight has departed. Normal fare rules apply upon aircraft departure.

Passengers eligible to pay the missed departure fee may change their flight at the airport to:

  • the next available Aer Lingus service to the same destination,
  • another destination in the same country as the original booked (European destinations only)

Note: Passengers will not be re-booked onto flights with no availability.

 

The following missed departure fee charges apply:

  • €75 or equivalent currency rate on flights within Europe
  • €150 / $200 on flights to/from North America

Note: Late check-in fees are waived for FLEX fare and business cabin passengers (on day of departure only).


Fees for Sports Equipment

  • Fees apply for carriage of sports equipment on shorthaul flights (Ireland/UK/Europe).  
  • On longhaul flights (to/from North America) sports equipment counts as a piece of luggage. Maximum dimensions and weight allowances apply, and the applicable per-piece charge applies if carried in addition to the free allowance.
  • See the Baggage information section for full details.

Upgrade Yourself Fee

Upgrade yourself allows customers who meet necessary criteria the opportunity to bid for an upgrade to their ecomony class transatlantic flights up to 5 days pre-departure. 
 

Foreign Transaction Fee

Some financial institutions may impose their own "Foreign Transaction Fee" to online purchases. This is not an Aer Lingus fee and we suggest you consult your individual credit card company for their policy.


Items For Purchase Inflight

Sky Dine

On flights between Ireland and North America, we offer the option to purchase a choice of three Sky Dine Pre-Order premium three-course meals. Sky Dine meals are available to pre-purchase online for €17.50 or $20 up to 36 hours before travel.

Orlando

On our flights to and from Orlando in addition to our complimentary meal service we also carry a variety of fresh sandwiches including Chicken & Stuffing with Cheese & Spring Onion which may be purchased for €5 or $8. Travel packs are also available for purchase at €5 or $8.

Sky Deli Menu

On all of our flights within Europe, we are delighted to serve you a variety of hot and cold food and beverages at very reasonable prices. View a selection of what's available on-board.

Newspapers

All our flights have newspapers for sale onboard which range in price from €1.90 to €2.70. During the week we have the Irish Independent and on Sundays the Sunday Independent.

Inflight Shopping

Why not check out the great Inflight Shopping deals we have before you fly!

Wi-Fi

Onboard Wi-Fi is now available on all our A330 aircraft on transatlantic routes to/from USA. Business class passengers surf for free. For all other passengers we offer two purchase options:

  • Aer Lingus Wi-Fi Pass 1 hour: €10.95/$14.95
  • Aer Lingus Wi-Fi Pass 24 hours for €19.95/$24.95

Partner Carriers' Optional Service Fees

Optional extra charges on partner/codeshare flights operated by other airlines may differ from Aer Lingus' charges.

For details please visit the operating airline's website:


My Aer Lingus/Gold

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